
As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. If you have any questions before applying, please do not hesitate to reach out to Sophia, Recruiter at Truework. Religious or medical exceptions apply and we will accommodate. Truework requires a Covid vaccination so that our employees can work in our offices safely. Note: this role requires a min of 1-2 days/week in the office. Manager: Brittany Foster is our Outreach Supervisor who leads the Operations Team (45 people) at Truework.Experience working for a startup or similar environment is a plus!Ībout your team at Truework and who you will work with:.A bachelor's degree in a related field is a plus!.Innate tenacity and exceptional problem solving skills.We handle sensitive personal data and put security above all else when making critical business decisions
OUTREACH TIME PROFESSIONAL
OUTREACH TIME VERIFICATION
Understand the nuances of income and employment verification to continually present solutions to improve the process or identify bottlenecks.Self-manage the pipeline of inbound verification inquiries and workload throughout the day according to incoming request volume.At the end of the day, you are accountable and responsible for your results Multi-task and maneuver through different systems simultaneously to create a reliable and efficient workflow.

Build professional relationships through multiple channels of communication (phone, email, chat, online forms, fax) with our customers as well as internal teams.Tenaciously and creatively solve problems to complete verifications within the targeted time frame.Reach out to company representatives (HR or other contacts) to obtain information to complete verifications.

We value tenacious ambition, creative problem solving, and curiosity.Īt Truework, this means you will work on and impact: We are looking for independent thinkers with a strong interest in creating a culture of operational excellence. You must be a strong written and verbal communicator with intrinsic motivation and drive. In this role you will be reaching out through multiple channels: phone, email, chat, online forms, fax (frequently multi-tasking different methods of communication) to company representatives, often HR, to obtain information needed to complete verification requests. Our operations team sits between our customers and back-end platform, playing a critical role in delivering a best-in-class experience to the hundreds of thousands of unique users our product and web application serves each month.

We believe increasing data transparency and returning data controls to the consumer are two crucial steps toward improving the health and safety of the internet as we know it.Īs an Operations Specialist, Outreach at Truework, you will play a key role in helping us deliver our verification product to our customers on a daily basis. On the consumer side, we are giving employees unprecedented visibility into how their professional information is shared between third parties such as banks, mortgage lenders and employers. Our platform and services empower lenders to complete verifications quickly and accurately while enabling organizations to automate the verification process and ensure the privacy of their employees’ personal data. At Truework we are hyper-focused on building products that enable businesses and consumers to regain control over how their sensitive information is shared online.
